Your Bandcamp Support Agent
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Activity overview
Latest activity by Your Bandcamp Support Agent-
Your Bandcamp Support Agent commented,
Example
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Your Bandcamp Support Agent created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Your Bandcamp Support Agent created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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Your Bandcamp Support Agent created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Your Bandcamp Support Agent created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...
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Your Bandcamp Support Agent created an article,
What if my instrument arrives and it is faulty?
If your instrument arrives and it is faulty you have two options: You will have received a form containing a list of possible issues with your instrument. Please tick the appropriate box and state...
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Your Bandcamp Support Agent created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
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Your Bandcamp Support Agent created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
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Your Bandcamp Support Agent created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
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Your Bandcamp Support Agent created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more